Client Testimonials

If you would like to hear from any of the below references, please contact us and we will be more than happy to send you contact information. As our customers contact information is kept private we must first get their permission before we can forward it to you and you can contact them. Thank you.

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James follows through on what he says he will do. He recently handled the mortgage for a pair of first-time homebuyers and I represented the sellers in the transaction (May 2011). He communicated clearly with all parties, provided regular updates, and the loan was ready when he said it would be. I would recommend his mortgage services to anyone looking to make a home purchase.”
Randall M (Realtor – Coldwell Banker United, Pearland, TX)

Jim was very thorough and professional. He gave many options that the big lender couldn’t and worked very hard to earn my trust (Jan 2011).
Jason A. (Refinance – Cypress, TX)

James was my mortgage agent when I refinanced my home loan in July 2010. I chose him by seeing excellent reviews about him on-line. He is very knowledgeable and knows what he is doing and talking about. He is very quick in responding to customer’s e-mails and phone calls. I liked his approach of explaining each every charges listed in the quote. I have recommended James to all my friends and family.
G. Navin (Refinance – Houston, TX)

Jim Ward is a very knowledgeable, professional and responsive mortgage planner. We contacted him for the first time in 2009 when we purchased our first home. We experienced several major problems with our original lender, and Jim provided professional and honest advice to us during the purchase process.

Eventually, we were able to close on our mortgage with the original lender, but we decided to work with Jim Ward on future mortgages. This opportunity came when we contacted him in the fall of 2010 regarding a potential refinance.

With the new mortgage scenario that he developed for us, Jim helped us saving a substantial amount of our original mortgage payments. The application process was very smooth and we were able to close on our refinance three weeks after the initial mortgage application.

I highly recommend Jim Ward for his excellent work and would certainly want to work with him again if given the chance.
Joerg S. (Refinance – Spring, TX)

Jim was a pleasure to work with when we purchased our first home in August 2009. I have the highest regards for Jim. He went well beyond the things he needed to do. He made the home buying experience a easy process. I would highly recommend Jim to everyone and anyone thinking of buying a home.”
Benson S (Purchase – Sugarland, TX)

James provided an exceptional experience. As a first-time home buyer (June 2009), I was unsure what to expect during the process of buying a home, but James took the time to explain the process and what I needed to do. He was also very responsive to both e-mail and phone, taking the time to work with me after traditional business hours. The loan was prepared and went through underwriting very quickly with no errors. My real estate agent was also very impressed, commenting on how quickly financing was secured. All in all, I would not hesitate a second to recommend James to anyone.”
Terry R (Purchase – Houston, TX)

James is an outstanding and professional Mortgage Specialist! My first contact with James was to verify a preapproval letter from his office that was submitted with an offer on one of my listings in April 2009. In the process of verifying the details of the preapproval letter I also verified that James knew what he was doing. This was during the time that Lenders were popping up like mushrooms and just about as knowledgeable as mushrooms! Rest assured that you are in good hands with James. James has the experience and training regarding all loan products which is a must in this every changing financial climate. Mortgage related surprises at the closing table? Not with James as your lender.”
Patti D (Realtor – ReMax Westside, Houston, TX)

James is one of the best Loan Officers that I have worked with as a Realtor. He is HONEST, informative and very diplomatic. All of the customers which I represented in a purchase, felt very comfortable and informed of the process in closing on their new home. James provided them with detailed reports on several loan options ….giving pros and cons on all. When faced with difficult selling agents, James handled any issues with extreme professionalism, resulting in all parties being very satisfied. I highly recommend him!”
Sara W (Realtor AE – Mortgage Alternatives, Houston, TX)

We have worked with James a few times on mortgages. He has helped us with the initial one (July 2004) and re-finance (Sept 2006) with better rates. James has always been professional in giving us all options available, but most of all very personable. He conducts business w/o any high pressure selling, just wants to do the right thing for your particular need.”
Sean R (Purchase/Refinance – Katy, TX)

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